SEARCH RESULTS
 
Showing 1-10 of 156 records
 
Expand article

New details on warranty firms 16.4% Xbox failure rate figure

2008-02-26 09:10:00 by One Gamer in Video Games News: Xbox 360, PS3, PSP and Nintendo Wii
 
Warranty firm SquareTrade has revealed more details on its widely reported 16.4% failure rate for Xbox 360 systems. They had 171 breakdowns out of a sample size of 1040 purchased warranties, which mostly consisted of Premium 360's. Sixty percent of the failures were down to RROD, but other problems included disc read errors, video card failures,...
 
Tags: failures, electronics failures, hardware failures, squaretrade, squaretrade analytics team, failures spike, disc tray malfunctions, disc, video card failures
 
 
 
 
Expand article

Xbox 360 power brick dies by red light, owner dismayed over warranty policy

2008-03-23 12:25:33 by Glen D. in Xbox 360
 
...warranty policies. What happens when these three issues collide? We found out today NeoGAF member AlxRymnd914 posted that his Xbox 360's power brick was doing fine in the six months of ownership that he's spent with it One day, he comes home and plugs the console in to play some Halo 3 . The quick flashes of green on the console light up,...
 
Tags: power brick, warranty, warranty policy, microsoft xbox, microsoft, xbox, console, console light, red
 
 
 
 
Expand article

Xbox 360 failure rate at 16%, warranty provider reports

The Article has images
2008-02-14 00:00:00 by James Ransom-Wiley in Joystiq
...warranty seller, has projected the Xbox 360 failure rate at 16.4% -- and likely climbing. Comparatively, the company reports failure rates hovering around 3% for PlayStation 3 and Wii, based on less accurate sample sizes numbering in the hundreds. SquareTrade found that the ghoulish " Red Ring of Death " accounted for 60% of hardware failures...
 
Tags: xbox, failure, warranty, microsoft xbox, company reports failure, warranty provider, original xbox, failure issues, squaretrade
 
 
 
 
Expand article

Warranty firm says Xbox 360 failure rate at 16%

2008-02-14 06:56:00 by One Gamer in Video Games News: Xbox 360, PS3, PSP and Nintendo Wii
 
Warranty firm SquareTrade has amassed over 1000 warranty claims for the Xbox 360 and come up with some interesting findings. They have found that the failure rate of Xbox 360 systems is at 16.4%, compared to a 3% rate for the PS3 or the Wii with sample sizes in the high hundreds. The Red ring of Death accounted for 60% of their Xbox 360...
 
Tags: failure, xbox, failure issues, warranty firm squaretrade, sample, percentage, percentage due, randomness, heavy system users
 
 
 
 
Expand article

Harmonix Loosens Rock Band Warranty

The Article has images
2008-06-30 11:15:00 by Jean Snow in Wired: Game|Life
...warranty, MTV has changed its stance and will now allow customers with faulty peripherals for the game to be covered by the warranty even without proof of purchase. The new policy is in effect as of today Harmonix has admitted that the bundles for the initial November 2007 launch of the game had experienced manufacturing difficulties that...
 
Tags: warranty, harmonix, strict 60-day warranty, rock band, 60-day proof, proof, game, faulty peripherals, policy
 
 
 
 
Expand article

'Dusty PS3' guy gets console repaired through Visa Extended Warranty

2008-01-18 01:31:21 by abid in PS3 News | PS3 games reviews | PS3 Gaming Blog
 
...warranty protection.After a hopeless bout of arguing with Sony's customer care representatives and failing, he thought of trying to charge the console's replacement through his Visa and was able to get a positive response. Here's an excerpt of his quest to repair his PS3 console as retold from his email to The Consumerist:I just got off the...
 
Tags: ps3, visa, console, repair receipt, warranty, credit, repair, credit card, customer care representatives
 
 
 
 
Expand article

Rock Band warranty for 60 days, no receipt needed

2008-06-27 21:08:56 by RawmeatCowboy in GoNintendo
 
...warranty for a full 60 days, with no receipt proof needed. Harmonix included this statement 1) we have a great deal of confidence in our peripherals, (2) we believe we have a great warranty program in place and (3) we found that a large number of the reported problemsespecially those after the 60 day periodwere due to mistreatment of the...
 
Tags: warranty, rock band, day periodwere due, warranty program, days, june 30th, receipt proof, mistreatment, advantage
 
 
 
 
Expand article

Harmonix loosens Rock Band warranty

2008-06-28 05:22:05 by HASH0x8b3cb00 in Destructoid - Hardcore video game blog
 
...warranty representative willing to assist. The fib may be innovative and ironclad, but EA is still going to ask for a less than 60-day-old receipt. While lying is a hilarious way to get hardware replaced, what about the honest man who may have bought one of the defective November bundles For those that may have been burned by the...
 
Tags: guitar, harmonix, launch day guitar, rock band hardware, hardware, warranty restriction, restriction, love rock band, previous nights escapades
 
 
 
 
Expand article

EA refusing to honor Rock Band warranty request for Irish customer

2008-08-14 20:48:40 by RawmeatCowboy in GoNintendo
 
...warranty requests in Ireland. If you know anyone in the United States or United Kingdom that we could send a replacement pedal to for you, we can do that. - EA response Now, this makes absolutely no sense at all. If Rock Band is on sale in Ireland, shouldnt they be able to honor a warranty replacement request? This is the same request that EA...
 
Tags: rock band, process warranty requests, ireland, warranty replacement, drum pedal, honor, replacement pedal, sale, time
 
 
 
 
Expand article

EA refuses to process Rock Band warranty request in Ireland

2008-08-13 20:20:01 by morriss in